{
  "name": "ITSM Workflow Intelligence Tool",
  "short_name": "ITSM Tool",
  "description": "Structured incident, change and service review guidance. Paste-ready outputs for ServiceNow, Jira and Confluence. Works offline.",
  "start_url": "/itsm-workflow-intelligence/",
  "scope": "/itsm-workflow-intelligence/",
  "display": "standalone",
  "background_color": "#0f1117",
  "theme_color": "#3b82f6",
  "orientation": "any",
  "categories": ["productivity", "utilities", "business"],
  "icons": [
    {
      "src": "data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 192 192'%3E%3Crect width='192' height='192' rx='24' fill='%233b82f6'/%3E%3Cpath d='M48 96l10 5 38-38M96 48l48 48-48 48' stroke='white' stroke-width='12' stroke-linecap='round' stroke-linejoin='round' fill='none'/%3E%3C/svg%3E",
      "sizes": "192x192",
      "type": "image/svg+xml",
      "purpose": "any maskable"
    },
    {
      "src": "data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 512 512'%3E%3Crect width='512' height='512' rx='64' fill='%233b82f6'/%3E%3Cpath d='M128 256l26 13 102-102M256 128l128 128-128 128' stroke='white' stroke-width='32' stroke-linecap='round' stroke-linejoin='round' fill='none'/%3E%3C/svg%3E",
      "sizes": "512x512",
      "type": "image/svg+xml",
      "purpose": "any maskable"
    }
  ],
  "shortcuts": [
    {
      "name": "New Incident",
      "short_name": "Incident",
      "description": "Start a new incident record",
      "url": "/itsm-workflow-intelligence/?start=incident"
    },
    {
      "name": "P1 Fast Track",
      "short_name": "P1",
      "description": "Bridge pack in 90 seconds",
      "url": "/itsm-workflow-intelligence/?mode=fasttrack"
    }
  ]
}